Will I be charged for a replacement item?

Will I be charged for a replacement item?

Warranty Policy Terms & Conditions

Customers will be required to pay the shipping cost on the replacement item.

MIMAIART will provide a special discount code that you will apply to the order. You will only have to pay for shipping!

Order for the replacement must be placed within 7 days of receiving the discount code. 


Please note that international customers are responsible for the cost of shipping, duties, customs fees, and taxes on the replacement, returned or exchanged items to MIMAIART.

 

If you wish to make a warranty claim. Contact our customer support team for further assistance. mimaiart@outlook.com

 

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CONTACT INFORMATION

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.

RM4, 16th Floor, Ho King Commercial Center, Kowloon, Hong Kong 2-16 Fa Yuen Street, Mong Kok

+852-63669386

mimaiart@outlook.com

Everyday 9:00-17:00